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When will this issue be fixed?
Ok, this happened about a month ago right after an update. I ended up having to have a tech link to my machine and he deleted a file and updated my software intall and fixed the problem. But I did not get any information on which file he deleted.
He said the update failed to complete which is why IDSafe stopped recognizing my login information and password, even though I used the correct information.
SO NOW IT HAPPENED AGAIN TODAY! Why on earth do we have these issues? Why can't these live updates work properly? I need help here guys...please fix this issue.