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Kudos0

When will Norton support Chromebook?

I purchased Norton Security Premium through a Norton support chat.  I previously had Norton 360 for several years but needed to change it to a product for more devices.  The rep asked me several questions about what types of devices I have and what type of protection I needed.  So far I've found out I can't use it on my daughter's iPhone 4 (I can't upload to the newest OS for Norton to work on it) and now I can't install protection OR Norton Family on my other daughter's Chromebook, which was the extra device that I needed to purchase a new product for in the first place!  I'm beyond dissatisfied, when this rep SPECIFICALLY asked me what I needed to protect.  Are the Norton sales reps not aware of which devices are supported or what?!  Now I've paid for the most expensive protection and I can't even use it for half of my stuff.  So upset about this, after years of good protection from Norton.  

Replies

Kudos0

Re: When will Norton support Chromebook?

Chromebooks do not require antivirus software.  They are designed in such a way as to be inherently extremely secure.

Kudos0

Re: When will Norton support Chromebook?

Yep, I'm aware of that. It's really the parental control aspect of Norton Family (part of security premium) that I am upset about not being able to use after purchasing the product (and telling the rep I had a chrome book). This would allow me to filter website content and monitor time spent online.
Kudos0

Re: When will Norton support Chromebook?

Kudos2 Stats

Re: When will Norton support Chromebook?

FYI

The IOS coverage on iPhones only gives contact backup and device location. Both of which can be had for free using Apples Find my Phone app and iCloud. No malware protection.

This is regardless of IOS version.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: When will Norton support Chromebook?

Now that my son has a chrombook for school I want to have the same parental control capability on his chromebook that I have on his phone. I don't want to have to use Norton for most things and some other service for his chromebook. Is support for Chrome OS in the works? When is it expected to roll out?

Kudos0

Re: When will Norton support Chromebook?

Windows 10 Home X 64
Kudos0

Re: When will Norton support Chromebook?

Chromebooks do not run Windows. They run a Google OS. Therefore NO program that requires Windows will run. It is not a Norton issue. 

Kudos0

Re: When will Norton support Chromebook?

Did you try looking in the Chrome store? There is tons of parental extensions. Most routers and gateways now a days have parental controls built in. 

https://chrome.google.com/webstore/search/parental%20controls?utm_source...

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