Many games i play are being lock and i want to know why and how i can put them back on my computer.
Hi WhiteAnime, if you believe that the games you wish to run are safe and are obtained from legitimate sources, you may exclude the file (.exe) from Norton using the exclusion feature. Here is how:
- Let's said you have the shortcut icon of your game on your desktop, simply right click on the shortcut and click "Open file location".
- Simple click on the right empty region of the file path of the file explorer to highlight and copy its location.
(a file path looks something like this: C:\Program Files (x86)\Nokia\Nokia Suite)
- Watch this video on Youtube to learn where to find the exclusion feature in Norton:https://www.youtube.com/watch?v=os8gTlAZQxA
Finally, add and apply the file path you copied earlier to have Norton to exclude your game from any future scan/detection. To restore a file to Norton scan and detection, simply delete the exclusion you not longer desire from the list.
Happy gaming and I hope this is helpful!
WhiteAnime It is better to report the files as being "false positives" allowing Norton to analyze the files and tell you if they are safe to exclude. You put your systems at risk by just excluding the files. Many times the author of the programs change the executables in a way that flags Norton. Thus the reason for them being flagged. Allow the Norton team to tell you.
You can report false positive indications here https://submit.symantec.com/false_positive/
It is also possible that Norton will flag another part your game. It could be a .dll or some other part that will become flagged even if Norton says the .exe is ok. You may have to go thru the process with other files. If you see this happening, then I would put the whole game into a folder and then exclude the whole folder.
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