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Kudos0

Why does it still say my computer is at risk

I try to do the live update but it says its updated but it still says i am at risk same with the identity it says that your computer and web protection are at risk nothing works i tried to run other scans but they dont pop up and start it stays on the same screen 

Replies

Kudos0

Re: Why does it still say my computer is at risk

To get you the best advice, would you give us some more information about your system:

What version of Windows are you using including Service Packs and whether 32 bit or 64 bit as well as the Name and Version ID of the Norton product that you are using -- Help or Support / About is where that is, in the format of nn.nn.nn.nnn where n is a number.

If you have the COMCAST version of Norton and not the normal retail version please be sure to tell us.

If you get any error messages please give the exact wording of them as well as any other background that could be helpful.

Please also say what internet browser you are using -- name and version number ...

Hugh
Kudos0

Re: Why does it still say my computer is at risk

Check that your system date and time are correct. Then try to run LiveUpdate again.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Why does it still say my computer is at risk

Hello

Is your subscription current?

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Why does it still say my computer is at risk

yes

Kudos0

Re: Why does it still say my computer is at risk

I think it could be Norton's User's Behavior Watcher. It has seen you open too many emails and attachments from persons not on your contact list and has detected a strong presence of large quantities of Mt. Dew in your body from it's biometric scanner :-)

Is it possible to give yourself a negative Kudo for lack of helpfulness of a post?

Kudos0

Re: Why does it still say my computer is at risk

hok

No negative kudos, but it looks like you still have 30 minutes to edit your post to delete the information.

Things happen. Export/Backup your Norton Password Manager data.

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