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Kudos0

Why does my Norton identity safe toolbar keep disappearing? (yes it is listed as an enabled add-on).

It was appearing on the toolbar, then, for no apparent reason, it isn't. Very annoying!

Replies

Kudos0

Re: Why does my Norton identity safe toolbar keep disappearing? (yes it is listed as an enabled add-on).

Hi unclealfie,

Please give us some more information so we can assist you.  Which Norton Product are you using?  Which version (from main page select Support and then About)? Is it a StandAlone version of ID safe?  Operating sysatem and browser you are using will also be helpful.

Kudos0

Re: Why does my Norton identity safe toolbar keep disappearing? (yes it is listed as an enabled add-on).

Have you restarted your computer?

Be sure you have run LiveUpdate manually a few times, rebooting as necessary, until no updates are available.

Things happen. Export/Backup your Norton Password Manager data.

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