Not what you are looking for? Ask the experts!
wierd vault problems
I installed new 360 and I didn't care for white screen of settings. Then I started having problems like I would everyday have to enter my email address to get to access my vault. Once in my vault I would look up one item and want to back up to the search feature and could not the only option was to log out of the vault. Then it started saying I typed in the password wrong. I would look at the typed characters, THANK YOU FOR ADDING THAT FEATURE, and it was correct. The other day I tried to log in and I tried so many times I got locked out I think for a hour. I think I went to your website for help and decided to reboot and give it another shot. I got in. I got in next day and next. Today I am having no luck logging in i use vista home premium haha on chrome. I have tried ie, and firefox. I cannot log in. Checking my email I received email on 20th from you or not I don't know saying I successfully changed my password. Had I changed it I would have written it down. Help! Am I hacked or what. I did save files and exported them. I would send copy of email to you but not sure you want it here. Can't even import my files because I don't have my password that I didn't change I am on my last nerve anyway and still have to install 360 on my husbands computer. ARG