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Kudos0

Window 10 security settings with Norton

My new computer is running terribly slow. Do I need to shut off my windows 10 firewall and antivirus setting when using Norton Security? 

I have Norton installed, I see the icon, but clicking on it does not open dialog box. Currently trying to reinstall Norton.

Replies

Kudos0

Re: Window 10 security settings with Norton

DO NOT SHUT OFF FIREWALL!!

Have Patients when app is loading!

Kudos0

Re: Window 10 security settings with Norton

dmtmaine Windows Defender shuts down for the most part once it recognizes a third party antiviral solution is installed. Defender WILL however keep the windows firewall enabled and will not allow it to be disabled due to Windows updates requiring it enabled to function.

Something to note: If there was another antivirus software (trial version) which came on the system you need to uninstall it and reboot.

.One setting in Windows 10 is to disable "fast start" which can cause issues with Norton because the system doesn't completely shut down for Norton to properly install/update. Here is how to turn off that setting: Please reboot the system once this is disabled.

https://community.norton.com/en/forums/windows-881-or-10-and-fast-start-feature-0

Next I would allow the system to fully boot then from the Norton dashboard open it. Look to the top left for the word "Help" and open it. Next in the new window that appears look to the left side and find the words "Get Support". Click and allow the tool to check your install for issues, which it will correct if issues are found. Then run liveupdate until no updates are available and reboot. Once rebooted run liveupdate again until no updates are available. Reboot a second time. Recheck your system to see if it runs better than before.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: Window 10 security settings with Norton

Daniel, just following up to see how you made out with your issue.

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00
Kudos0

Re: Window 10 security settings with Norton

Daniel please let us know if we can assist you further. Have a great day!!

Cheers

"From DOS to Windows10 what a journey it has been" / MS Certified Professional / Windows 10 Home / Professional x 64 version 1903 / build 18362.239 / N360 Deluxe 22.17.3.50 / Norton Core v.282 on Android 2.00

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