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Kudos0

Windows 10 -- Norton Security with Backup, just stops

Why does this product's gui interface just die/cease to work under windows 10.

The tool bar will not function to start/open identity safe. The icon in the 'running' menu will not bring up the interface to run anything.

the only solution i have found is to rip it out and reinstall and wait for it fail/stop the next time.

This is a problem with CHROME, IE and FIREFOX browser running WIndows 10 OS

Replies

Kudos0

Re: Windows 10 -- Norton Security with Backup, just stops

hi Lassow123

Windows 10 installs with the Fast Start-up feature enabled by default, Norton and other programs need a complete shutdown at times to function properly, Fast Start-up even affects how Windows itself can operate.

If you are not familiar with Fast Start-up you may wish to have a look at the information contained in the thread/article linked below:

Windows Fast Start-up 1

Windows Fast Start-up 2

Many users have found that Norton behaves normally once the feature has been turned off.

Michael

Kudos0

Re: Windows 10 -- Norton Security with Backup, just stops

Hello lassow123

A Patch was released today to address the issue of the Norton product fails to start. It appears there are several causes for this issue,

Please let us know if this Patch has helped with the NSBU starting up.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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