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Kudos0

Windows 10 Norton Start Tile and Task Bar Icon Not Working

All of a sudden for no apparent reason I cannot open my Norton Security program using either the Windows 10 Norton Windows 10 Tile on my Start Page or the Norton Icon on the Task Bar.  Nothing happens when I click on either of these.  How to I fix this?  I unpinned both and repined them but that did not fix the problem.

Replies

Kudos0

Re: Windows 10 Norton Start Tile and Task Bar Icon Not Working

Have you restarted your computer?

If you use Windows 8/8.1 or 10, there can be an issue with the Fast Start feature.. See more information here.

Things happen. Export/Backup your Norton Password Manager data.
Accepted Solution
Kudos0

Re: Windows 10 Norton Start Tile and Task Bar Icon Not Working

I tired that but it did not work.  Ran the Norton removal tool and reinstalled Norton.  That solved the problem.

Kudos0

Re: Windows 10 Norton Start Tile and Task Bar Icon Not Working

Thanks for letting us know. The reinstall is sometimes needed, but I like to leave that as a last resort.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Windows 10 Norton Start Tile and Task Bar Icon Not Working

Well.... neither works for me sad to say.  i.e. reboot never worked (although spontaneously Start Menu reappeared one day??!!!)  Now, it seems to not work at all.  I did uninstall and reinstall Norton 360 but problem remains.  I think it is unlikely a Norton issue, although I guess I should have checked the Start Menu before I reinstalled.  Anybody else check this?  

Kudos0

Re: Windows 10 Norton Start Tile and Task Bar Icon Not Working

Hello JSleeves

Microsoft has been doing things with the Start menu I believe in preparation for the Anniversary Update. Perhaps they have messed up something. If the Remove and Reinstall didn't work, you may need a deeper cleaning of N360 by first removing N360 using the Control Panel method and restarting. Then use the Norton Removal Tool and restart. Then install N360 using the pre-activated copy in your www.mynortonaccount.com account.

You can download the Norton Removal tool from

www.norton.com/nrt

Thanks.
 

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.18.0.213 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Windows 10 Norton Start Tile and Task Bar Icon Not Working

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