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Kudos0

Windows 10 Store Problems

When i had Norton security installed, i get a problem with window 10 store. I cannot install or update any apps and when i run programs or exe files, inc. task manger it comes up with an error saying it cannot run, i then run it again and its fine. Everytime gotta run programs twice to get them to work. Also when i try the end task programs, sometimes it will not end the program, it will leave it running but in a none responese state and i cannot end task it, it says i do not have the require permissions to do that.

I had to do a fresh install of windows to sort this out. I have reinstalled all my programs apart from Norton. As i believe it is that casuing the program. All has been find without Norton. This is the 2nd time ive done a fresh install then 1st two times i had norton installed and this time i havent. I have the automatic firewall program detection switched to manual so i can say what i want connected to the internet. I dont know if it that causing the program, that it cannot pop up when i program that is a protecting program ie windows store, as i dont have permission to it.

Replies

Kudos0

Re: Windows 10 Store Problems

I have Windows 10 installed as a testbed on this computer and I have Norton Security w/ BackUp = Norton Security Premium and I had no problem the other day with accessing the Microsoft Store and download/installing a copy of a Free Mahjong game.

But it did take some hoop-jumping the actually get access to the Store because of different passwords on my Tablet on which Store was opened and with Windows 10 .... but the same email address! That might be a glitch with the Store?

I don't have any special settings in Windows or in Norton.

Anyway that's where I'm at -- not very helpful so see if any others have suggestions on how to deal with your situation.

To get you the best advice, would you give us some more information about your system:

Is your Windows 10 the officially released to the pubic one or one of the Insider Preview versions and whether 32 bit or 64 bit?

 Which variety of Norton and what is the Version ID of the Norton product that you are using -- Help or Support / About is where that is, in the format of nn.nn.nn.nnn where n is a number.

If you have the COMCAST version and not the normal retail version please be sure to tell us.

Did you get any specific error messages? Please give the exact wording of them as well as any other background that could be helpful.

Please also say what internet browser you are using -- name and version number ...

The more we know about all this the more likely someone can help you.

Hugh
Kudos0

Re: Windows 10 Store Problems

Tellice: I have the automatic firewall program detection switched to manual so i can say what i want connected to the internet. I dont know if it that causing the program, that it cannot pop up when i program that is a protecting program ie windows store, as i dont have permission to it.

Um, reset Firewall and try APC On.  

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