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Kudos0

Windows 7 action center says protection is turned off after Norton update & scan

Windows 7 action center shows that the Firewall, Spyware & Virus protection is off. Norton Security with backup diagnostics says Norton is running okay & Norton itself has green ticks. I have this problem on two computers one with Norton Security & one with Norton 360 - both running Windows 7 & both versions of Norton are the latest.

It started after updating Norton on 15/6/16 with a 51.80Mb update, restarting the computer & then running a quick scan.

I have tried all previous remedy's for this problem on the Norton website, but none work. I also removed Norton 360 from one computer & installed Norton Security instead,  all was fine until I updated Norton Security with the 51.80Mb update & then ran a quick scan, then I had the same problem with the action center notification.

I have found that stopping & restarting the virus scanner & firewall within Norton clears the error until reboot.

Hope there's going to be an update to fix this or a solution..

Replies

Kudos0

Re: Windows 7 action center says protection is turned off after Norton update & scan

This is a known issue, and one of the reasons why that update is no longer available. There is no security issue with your Norton product as long as you see a green check on the Norton icon in your Windows System Tray.

It will be fixed when the next version of the update is available.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Windows 7 action center says protection is turned off after Norton update & scan

Ver 22.7.0.76 has been released to fix that problem.

Run live update.

Jim

Kudos0

Re: Windows 7 action center says protection is turned off after Norton update & scan

Hello

The 22.7.0.76 Update is being given out in a phased in manner, so it might take a little while until it is available in your region and until all computers in your account get updated. Please remember to restart when asked to and then run Live Update again to get the rest of the Update. This is just a reminder to those who might forget.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.

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