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Kudos0

Windows Defender is trying to take over since Creators Update

I had a totally unexpected surprise when I powered up this morning - the installation of Creators Update. There was a "We want everything to be ready for you" message followed by three sections of the Update: 1. Edge 2. Mail and 3. Store.

The only way to get a 100% installation was to go through and tick the lot, so I now have Edge, as well as IE11 and Chrome (which was a temporary solution to IE11 performance issues a few weeks ago).

I also have Defender. and its version of Norton Vault. I don't want it - their forum is full of complaints and problems with it eg unable to update. I also appreciate the fact that having two Firewall/Anti-virus etc programs usually means they will clash; so I will be looking to find out if I can remove it.

In another thread there, an FM said that if you have Defender you no longer need Norton, McAfee etc so I've asked bluntly if this is what they're saying.

I like Norton, I'm used to it & I get great help here so I want to stick with Norton, Can you suggest anything that I can post there in favour of keeping Norton & rejecting Defender? Or is that too 'political'?

PS I couldn't find a suitable Label eg Norton products.

Win10 Home v1803 build 17134.345/HP envy/EDGE (rubbish)/IE11 (RIP)11.285.17134.0/ OFFICE 365 Home Personal/Norton Security
Labels: Windows 10

Replies

Kudos1 Stats

Re: Windows Defender is trying to take over since Creators Update

Hi, Taffy. Norton should disable Defender anyway, but you can go into Windows Start Menu and click on Windows Defender Security Centre.

Basically, it's just a reporting option for Win 10 Creators Update.

It should show a tick against Virus and Threat protection, so click on View antivrus providers, and it should show Norton enabled and Defender disabled in Control Panel > Security and Maintenance as it previously did.

Windows 10 Home X 64
Kudos1 Stats

Re: Windows Defender is trying to take over since Creators Update

Kudos1 Stats

Re: Windows Defender is trying to take over since Creators Update

bjm_:

adding pictures
http://www.thewindowsclub.com/windows-defender-security-center

And very pretty they are too, bjm_ !

Windows 10 Home X 64
Kudos0

Re: Windows Defender is trying to take over since Creators Update

I'm having the same issue.  After the upgrade, Window's is complaining that I don't have a FW installed.  But Norton is up and running w/o any issues.  Windows recognizes Norton for AV but not for Firewall.  I'm running the latest "Norton Security with Backup"

Defender complaining and Norton all green:  http://i.imgur.com/XOReJSg.gif

Window's complaining:  http://i.imgur.com/OurICs7.gif

Thanks

Kudos0

Re: Windows Defender is trying to take over since Creators Update

hansang

Try clicking on Turn On in the Windows message. See where that takes you. It may take you to the Security Center where it will show Norton is working.

Things happen. Export/Backup your Norton Password Manager data.
Kudos0

Re: Windows Defender is trying to take over since Creators Update

Is Norton supported on Windows 10 creator build? Since Windows 10 creators build is like fast ring or Windows Insider.
Windows 10 Pro 64-bit / Norton Security v.22.17.x
Kudos0

Re: Windows Defender is trying to take over since Creators Update

Hello Taffy

Please check your setting for Fast Startup. If you had it disabled before, Creator turned it back on. So please check your settings and turn off Fast Startup if you had it turned off previously.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Windows Defender is trying to take over since Creators Update

Hello

Yes, Norton supports Windows 10 Creator Update. It also supports Edge with an I D Safe Extension. The Extension is now available from the Microsoft Store.

https://community.norton.com/en/blogs/product-update-announcements/norton-identity-safe-extension-microsoft-edge-now-available-0

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Windows Defender is trying to take over since Creators Update

With every iteration of Windows 10, comes its own set of issues. For decent results, disable/uninstall protection before upgrading to them, or for best results, a clean install of the Operating system should be done. 

That said, even with a clean install of the Operating System, Norton Security was not registering in the Windows Defender Security Center at first, I had to restart the system and wait for all to load, before it finally registered that "I'm using another AV" in the Center. 

Kudos0

Re: Windows Defender is trying to take over since Creators Update

Hello illumination

Do you have Fast Startup turned off? If you did previously, Creator put it back on. Even on Windows 7, I restart at least 1 time. Even most Windows Updates require you to restart properly for files to properly attempt to get into your systems.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Windows Defender is trying to take over since Creators Update

Hello floplot, interesting observation. I had this set on BOTH laptop and desktop, and ONLY the laptop has the issue after the CU update. Looking at the setting, there is a little comment about "does not affect restart only shutdowns". My "gut-feel" therefore, is that there is a subtle difference in the way that the "new CU build" of Defender is coded, between WIN10 Home editions (as on my Laptop), and the PRO edition (as on my working OK desktop). I am basing that comment also on the fact that the CU update does several restarts, and does NOT expect the user to do a shutdown (so therefore should NOT experience any "missed" or error-exit update script/registration executions during the installing/runonce/restart processes).

There is a nasty "catch22" condition that is worth documenting for the "fast start" here - for others to consider if you have an HDD that is on the way out, so I DO agree there are situation where it is NOT useful:

https://answers.microsoft.com/en-us/windows/forum/windows_10-performance...

Kudos0

Re: Windows Defender is trying to take over since Creators Update

If your hard drive is going bad hibernating with "fast startup" or doing a normal shut down isn't going to make a lot of difference. HD bad = replace HD.

Kudos0

Re: Windows Defender is trying to take over since Creators Update

If your hard drive is going bad hibernating with "fast startup" or doing a normal shut down isn't going to make a lot of difference. HD bad = replace HD.

I believe, if you check the article in the link, that the OP of THAT article found that the setting had left the device "locked" for proper access by third party data recovery tools (OP had obviously needed some files off it, and did not have a full backup) and was trying to get files off with it externally mounted elsewhere I think. I was only posting that as a warning of a possible issue for users in that position. There are many stages in-between HDD with errors, and an unusable and unrecoverable HDD.

Kudos0

Re: Windows Defender is trying to take over since Creators Update

On my Defender (Laptop with W10 Home edition) I just went to the main Defender window, where there was a "Restart" box option (Under Virus & Threat Protection), and clicking that actually DID manage to find the Norton NIS installed. I was initially confused by that "Restart" name, ideally they should rename it "Restart & Recheck for 3rd Party AV".

Kudos0

Re: Windows Defender is trying to take over since Creators Update

td47:

If your hard drive is going bad hibernating with "fast startup" or doing a normal shut down isn't going to make a lot of difference. HD bad = replace HD.

I believe, if you check the article in the link, that the OP of THAT article found that the setting had left the device "locked" for proper access by third party data recovery tools (OP had obviously needed some files off it, and did not have a full backup) and was trying to get files off with it externally mounted elsewhere I think. I was only posting that as a warning of a possible issue for users in that position.

I see what you are saying. A drive that is in use by a hibernated OS has not been closed cleanly so access by recovery tools should see it as (something like) a bad shutdown (in use -- because it is). This may cause recovery issues. Even worse would be to open it read/write then try to resume from hibernate.

There are many stages in-between HDD with errors, and an unusable and unrecoverable HDD.

I've done numerous data recoveries, I agree with the quoted statement.

When I said "HD bad" I meant "any HD that ever had any read errors that rendered data written to them unreadable, even temporarily", and up to and including a non-functional drive.

I'm of the belief that if your data and/or the reliability/function of your computer matter to you then drives that meet the above criteria should be replaced.

I wasn't referring to any specific case, but speaking in general about drives with any defects.

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