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Kudos0

Windows Insider Download Issues with Norton Security.

I noticed Norton Security is mistakenly flagging Msident.dllsti.dll and Joy.cpl from Windows Insider's 15046 update as Suspicious.Cloud.7.F virus...

Filename: msident.dll Threat name: Suspicious.Cloud.7.FFull Path: c:\windows\softwaredistribution\download\6c48ae8725d8c636de23433f710fa13d\amd64_microsoft-windows-client-features-packageamd6410.0.15046.0\x86_microsoft-windows-msident_31bf3856ad364e35_10.0.15046.0_none_cd3317e5cd143757\msident.dll

Threat type: Heuristic Virus. Detection of a threat based on malware heuristics.

msident.dll Threat name: Suspicious.Cloud.7.F Locate

Very Few Users Fewer than 5 users in the Norton Community have used this file.

Very New This file was released less than 1 week ago.

High This file risk is high.

Replies

Kudos0

Re: Windows Insider Download Issues with Norton Security.

A little bit of knowledge is... well a little bit of knowledge.
Kudos0

Re: Windows Insider Download Issues with Norton Security.

That's cool, but could you all still look into this?

This has to do with the latest Windows Insider Preview Upgrade. I am sure many people here are also Beta testing Windows 10, no?

Kudos0

Re: Windows Insider Download Issues with Norton Security.

Thanks for reporting this issue @DragonFire,

While I pass this on to the False Positive team, Could you please follow Krusty13's instruction to submit the false positive and get me the submission reference number?

Mohanakrishnan G | Norton Forums Administrator | Symantec Corporation
Kudos1 Stats

Re: Windows Insider Download Issues with Norton Security.

This annoyed me also. I failed 3 install attempts of the latest build due to unattended installs not realizing Norton was deleting those critical install files with the cloud 7 F sig.

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