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Kudos0

Won't differentiate subdomain logons

Say I log into my employers' work domain of "example.com".

Within this domain exists 3 subdomains: payroll.example.com, webmail.example.com, and office.example.com.  Each of these use different usernames and passwords for security reasons.

When I visit one of the pages directly, say payroll, I am prompted on the bar as to which login I want to use but NIS auto-fills in the last username and password I used (say, webmail). If I then log out of payroll and change to the office login page the fields now auto-fill with the payroll username and password because it was the last one I selected...

Why won't NIS differentiate between the subdomains and use the appropriate logins for each one instead of assuming I'm using the same login across the subdomains?  Having to stop and select (which it doesn't always prompt to do) kind of defeats the purpose of the auto-fill username and password, doesn't it?

Jonathon

Replies

Kudos0

Re: Won't differentiate subdomain logons

Hi Jonathon,

The auto-fill of the last user name and password used when you have multiple usernames/passwords for a site I have found to be normal operation and AFAIK  can not be changed. 

I have to ask how you have the log-ins set up.  For example if the Title used is payroll.example.com, webmail.example.com, and office.example.com  are all the URL's used the same?  If so you may try to change the URL - so that it goes to the subdomain instead of the main domain.  

Hopefully someone else will have some input!

Kudos0

Re: Won't differentiate subdomain logons

I'm, not sure what you're asking... 

https://hr.gmis.(example.com)/psp/hrprd/?cmd=login is for one of the pages.
https://exchweb.(example.com)/owa is for another page
https://myweb.(example.com) (with directories) is the third.

These are (modified) copies from Identity Safe as what the Login URL is for each page.

Jonathon
Kudos0

Re: Won't differentiate subdomain logons

Sorry for not being real clear in my questions - perhaps a picture would be better?

As an example - creating a new log-in - Title would be Payroll, or Webmail or Office.  The corresponding Login URL would reflect the login for payroll.example.com.

I may be over simplifying what you need to do, but with different Titles it should not come up with multiple logins in the toolbar.

Hope that is clearer.

Kudos0

Re: Won't differentiate subdomain logons

I don't know why you think you need the title information, it's whatever the user want it to be - it's the domain the program looks for.

I have already explained that they are 3 different SUBDOMAINS of example.com - here's what I have for 2 of them:

Here's the one for webmail:

Whenever I go to any of the subdomain sites I get this at the top of the screen:

(Obviously, I removed the username for this posting.)

This is what I am trying to get across: if I'm on a different subdomain (hr.gmis.example.com vs exchweb.example.com), why doesn't the program recognize those to be a separate login pages?

Jonathon
Kudos0

Re: Won't differentiate subdomain logons

Jonathon,

I'm afraid I may be in over my head - perhaps it is something in the Oracle Set up of the domain/subdomain that is causing this.  I located the following via Google after searching for WebLogic Application Server 10.3.

https://docs.oracle.com/cd/E13222_01/wls/docs103/domain_config/understand_domains.html

I am out of ideas - sorry I was not more help let me see if I can get someone more knowledgeable:

@SendOfJive

Kudos0

Re: Won't differentiate subdomain logons

Maybe there was a misunderstanding of who I am in the issue as a whole:

I'm the user.

Not an Admin, not I.T. support, I'm just someone trying to figure out why my auto-logins won't work the way I think they should across subdomains of the same domain!

Jonathon
Kudos0

Re: Won't differentiate subdomain logons

Hello Jonarhon

yank is just a user also.

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.17.3.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: Won't differentiate subdomain logons

His last response to me made me think that he was thinking I was working on the server side of example.com - I was just trying to clarify...

Jonathon
Kudos0

Re: Won't differentiate subdomain logons

Jonathon - sorry if you misunderstood my intent on my last post - I meant that perhaps it was a deeper situation causing your situation than ID Safe - perhaps the way the domain/subdomain was setup.  

So now as a user, you may need to dig a bit deeper and get your IT Support involved.

For clarification,  I am not a Norton employee, nor do I think I am all knowledgeable.  I am a Norton user, just like you are, volunteering my time and trying to help other users as there has ben users in the past that have helped me.

Kudos0

Re: Won't differentiate subdomain logons

Thanks for your input, Yank.  I hope I didn't come across as angry to you - I'm not... just frustrated...

Does anyone from Symantec even participate in these message boards?

Jonathon
Kudos0

Re: Won't differentiate subdomain logons

@SendOfJive

I will try to get another Guru to look at this thread who may be more knowledgeable in the domain/subdomain area.

Norton employees do look at the forums randomly, but not on a regular "we read every post" basis. 

I understand your frustration and I try to understand others' feelings - so the occasional bump in the road does not bother me.

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