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Kudos0

XP Pentium III

Hi All,

I hope I'm posting in the right place. I have just refurbished my old XP computer with a new video card and power supply. Unfortunately, the computer has an old Pentium III 1Ghz processor and when I went to install the latest Norton security in January this year I was told the current Norton would not work with this processor. I didn't worry about it at the time but now I would like to be able to go on line with this computer. I know that Norton 360 worked on this computer but the installation disc I have is for 5 devices so I don't want to renew my old subscription. I would like to know if there is a version of Norton that will work with this old computer and if there is an installation file I could download on my Windows 10 computer and install this on my XP computer.

dicere

Labels: Windows XP

Replies

Kudos0

Re: XP Pentium III

Hello

Welcome to the Norton Community Forum

XP support is now in Maintenance Mode. Please see this Announcement.

https://community.norton.com/en/forums/norton-maintenance-mode-windows-xp-and-windows-vista-0

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.1.50 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: XP Pentium III

Hi flopot,

Thanks for your prompt reply. Unfortunately, it does not address my problem. I know about Maintenance mode for XP and I would be quite happy with this status. My problem is the Pentium III processor. I know that Norton 360 works with this processor but the installation disc I have is for five devices so I don't want to renew this subscription because I only want protection for one device. My other three computers are all running the latest Norton Internet security. My question is can a buy a subscription for I device for Norton 360 and is there an installation file I could download on one of my other computers for installation on the old computer?

Kudos0

Re: XP Pentium III

My problem is the Pentium III processor

 My question is can a buy a subscription for I device for Norton 360 and is there an installation file I could download on one of my other computers for installation on the old computer?

Seems like you have two [2] separate issues here?  I don't know, on my XP Prof. system i have N360 working fine and i do not believe it is in a "maintenance status" like i hear so much talk about recently.  I also didn't have the convolutedness of transferring files from a newer pc to my older system.  Then again, i believe my XP machine is operating off of a Quad-Core processor so perhaps it is different for you running Pentium III.  It's hard to think of Pentium III as antiquated.  I remember that was all the rage back in the day.  Anyhow, perhaps for your situation, just give Norton a call directly at: 1-877-788-4877 

PS- I would imagine you could get a license for one [1] pc, then again, maybe the trend is the three [3] licenses?  When i just recently renewed my Norton 360 i believe that was for three [3] pc's. 

Kudos2 Stats

Re: XP Pentium III

dicere:

...I have just refurbished my old XP computer with a new video card and power supply. Unfortunately, the computer has an old Pentium III 1Ghz processor and when I went to install the latest Norton security in January this year I was told the current Norton would not work with this processor....

Hi dicere:

Please see the Norton Support article Message: "An unsupported processor has been detected. This version of the product requires a processor that supports the SSE2 instruction set…".  I believe if you contact Norton Customer Support via Live Chat at https://www.norton.com/chat as instructed in that support article they should be able to provide you with a download link for an older Norton v21 installer (e.g., NIS, N360P or whatever older product has features that best match your current Norton Security) that you can run on your Win XP machine and activate with the product key for your NS license - assuming your current NS subscription has at least one available installation seat.  Just keep in mind that unlike v22.7 and higher products, the older v21.7.0.11 products have not been not patched for critical vulnerabilities described in the June 2016 Symantec security advisory SYM16-010.

Piriform's free Speccy utility will display details about your hardware specs if you'd like to confirm that your CPU does not support the SSE2 instruction set. If you don't want to install the Speccy program on your hard drive then the builds page at https://www.ccleaner.com/speccy/builds has a portable version of Speccy (spsetup132.zip) that you can save to a USB memory stick and then upzip to run the 32-bit or 64-bit executable from your USB stick.

EDIT:

Sorry, I forgot to mention that if Norton Customer Support does provide the download link for a Norton v21.x installer, be sure to run the installer while you're disconnected from the internet and then disable the setting for Automatic Download of New Version (located at Settings | Computer | Updates | Automatic Download of New Versions or somewhere similar in the v21 interface) immediately after you run the installer.  That will prevent your first LiveUpdate from connecting to the Norton update servers and trying to upgrade you from v21.x to v22.x on your old Win XP machine.

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32-bit Vista Home Premium SP2 * Firefox ESR v52.9.0 * NS v22.14.2.13 * Speccy Portable v1.32.740

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