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I am getting when running NPE: "Norton Power Eraser rootkit scan is initiated by another user on this computer, and it is pending to complete, please login to the other user account to complete the scan.

Norton Power Eraser roootkit scan is initiated by another user on this computer and it is pending to complete, please login to the other user account to complete the scan. error code: 0x8004500a.0 I use windows 7. How do I get this fixed? It stopped live ...
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12-May-2019 | 6:02AM
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Collection of odd Norton behavior. Help please!

            Sorry, this post is long, but as you’ll see what has me worried is a whole collection of odd (mostly Norton) behavior. Hopefully some of you can help me out.             About ten days ago, Norton (Norton Internet Security) registered an Intru ...
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05-May-2019 | 1:52PM
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Smart Firewall Greyed Out

I've had an ongoing issue with smart firewall. It will not stay activated. Everything in settings under firewall is greyed out.  I have used Norton Remove and Reinstall, and have a current subscription. After the reinstall Norton let me tick the smar ...
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26-Mar-2019 | 3:39PM
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What happened?

When I first downloaded Norton I couldn't manually scan from the hub. It was fixed after I uninstalled/reinstalled it, but just to check it was entirely fixed I tried a Power Eraser scan. I didn't plan to have the scan complete since I know it g ...
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19-Feb-2019 | 5:00AM
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Cloud Scan Failed

Hello. I ran a scan with Norton Power Eraser two days ago and it found two malicious files. There was an option named Cloud Scan in the list which enables you to send the file to Symantec Cloud Servers for an online scan. Everytime I clicked on that, it h ...
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09-Feb-2019 | 2:04PM
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norton power eraser show no result

I've runned the norton power eraser, namely the advanced system scan. The scan ended by exiting it's window and exiting the power eraser itself. Is it normal it doesn't show a result of threads found or not? I need a solution. ...
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28-Feb-2019 | 6:36AM
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System restore won't complete

On 1-18-19 my scheduled full scan completed  as usual with 1.3 million items scanned and about 12,000 items skipped. The next day (1-19-19) a suspicious pop up came up and and said it was Norton and I needed to download updates. The address bar was odd an ...
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24-Jan-2019 | 3:38PM
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MicroSoft.PowrShell

Norton has displayed the message "suspicious outgoing traffic detected. Do you wish to run Norton Power Eraser? I have replied yes three times. Each time a problem with the registry  has been found. Each time the registry key has been removed and the ...
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11-Jan-2019 | 12:29PM
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Norton Power Eraser stopped working (Crashed)

After I run the NPE, when it is going to finish its scanning, suddenly windows pop up this saying that this application has stopped working and I copied-paste this problem signature to see if anyone know what to do something about this... TQ    Problem si ...
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15-Dec-2018 | 10:30PM
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NPE Cannot Fix Detected Issue That I've Never Seen Before

Hello:) I ran a full scan with NPE and it detected an infection that I've never seen before. I tried to remove it, but after the restart, the results said that the issue can't be fixed. I really don't know what to do here, as it seems this ...
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17-Dec-2018 | 8:03AM
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Is there a way to mine for bitcoins with NiceHash without Norton blocking it every few days?

I leave my PC on when away from home to mine for bitcoins using NiceHash. Every so often, Norton decides to flag if as a different type of intrusion. Is there any way to mine without Norton going nuts? I need to turn off intrusion protection for this, but ...
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15-Dec-2018 | 1:26AM
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NIS using excessive resources, cpu, hdd

Norton causing high disk, cpu usage and handle count keeps going up. Handle count hit 28,000+ after 24 hours uptime before I rebooted. I'm working with a new HDD with Win 10 Pro installed on 12/4/2018. I used Windows Defender for maybe a day before I ...
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13-Dec-2018 | 8:50PM
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SQM UPLOAD S-1.5.21.3 FOUND IN POWER ERASER

I did Norton 360 Power Eraser rootkit scan...and one of the results said SQM UPLOAD S-1.5.21.3.....is this anything to worry about like a virus or is it an official microsoft folder and ok?..i am on windows 7. I need a solution. ...
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08-Dec-2018 | 3:48PM
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Need a solution

How come my computer tells me, my computer security and performance is at risk needs fixing. I click the fix button, its does a scan a complete full scan. It did not fix the problem. Also I did a Norton Power Eraser I perform this on it, nothing. Can some ...
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02-Dec-2018 | 9:42AM
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NPE after regular scan (as a peripheral) NPE 4 mystery files not recognized by the cloud library inquiry

NPE* after regular scan (as a peripheral) Regular scan as a peripheral nabbed 2 Trojans (Yay Norton!!!) NPE 4 mystery files not recognized by the cloud library inquiry. I have pics of the full file names: see attached graphic for the 4 long file names of ...
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19-Nov-2018 | 4:45PM
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Formatting a thumb drive (memory stick) using Norton

Is there a formatting application within the Norton package for formatting a thumb drive/memory stick? The memory stick has come up with a gibberish set of file names. like this "\⌡â%LwnæÅ". Norton Formatting Request.pdf I need a solution. ...
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19-Nov-2018 | 1:41PM
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Power eraser Scan Query

Norton Power Eraser found/flagged up file {9F86F540-51A6-4590-BE4C-7EDC67E2AFAB}_System Diagnostics...as a potential threat.....Does anybody know what this is?? Cheers I need a solution. ...
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28-Oct-2018 | 1:48AM
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NIS dont install in W10

Hi i detected problems with NIS 22.15.0.88 i like to use NPE one a month but this time it cancel the exam itself so try to reinstall and now i cant install i try the RNR option only remove later go to my account page and remove my device and download agai ...
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31-Aug-2018 | 9:01PM
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Where do I even begin

So, I have been a Norton customer for many many many years. Going back to the 1990's, I have purchased your products, renewed subscriptions, and have even highly recommended Norton Antivirus to friends, colleagues, random people I meet, pretty much i ...
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28-Oct-2018 | 7:41PM
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Norton Power Eraser- 3 new risks

I recently ran Norton Power Eraser, and it came up with 3 risks on my PC. They are:- "Norton 360 error analyzer", "Norton 360 error processor" and "sqmupload_s-1-5-21-413..."    I haven't a clue what these risks are, and ...
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17-Oct-2018 | 9:44PM
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IS Norton Power Eraser Giving False Postives With Legitimate Microsoft Files?

Whilst aware that NPE is a more aggressive tool I have on occasion used it to try to be as ultra sure as I can be that there are no lurking infections after doing the  conventional scans with Norton Security as the administrator (which check out fine) as ...
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15-Oct-2018 | 10:16AM
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iqvw64e.sys identified as a threat

I have used NPE a few times and often it flags up iqvw64e.sys as a threat.  Sometimes it successfully removes this and other times fails.  I am obviously concerned from what I have read that there really is a piece of malware hiding in this file.  On the ...
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16-Aug-2018 | 1:47AM
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NPE recent problems after moving from FIOS to AT&T

I need to better understand what is happening on my laptop. 1st of all I recently ran NPE which often has false positives however, this time I found multiple entries including one generic registry entry, tracking cookies and there was another less extreme ...
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19-Oct-2018 | 9:50AM
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Win Erx03

Hi. For the past couple of days I've been getting a "Win Erx03" error on my laptop. It appears in a new window, says that "Firewall has detected thta your windows microsoft system is damaged and irrelevant..." etc, etc whilst blas ...
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18-Oct-2018 | 9:09AM
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NPE scan results

Hi, A recent NPE scan flagged a few (5) files. Some which are apparently nortons and I’m not sure if they require action. I’m running Windows 10 (latest version). Norton is up to date as well. I’ve attached a txt doc of the scans findings. Thanks Brad Sca ...
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17-Oct-2018 | 5:30AM
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Norton Power Eraser: Recurrent Powershell Problem

Four days ago, I decided to check my computer using the Power Eraser, which I do occasionally. About 3 weeks earlier I did it, and my computer was clean. This time, I found a bad registry item. I had the program remove it. 2 days later, I checked and foun ...
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07-Oct-2018 | 12:07PM
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Cannot Install Norton

I've had issues with windows updates, but did not download the current problematic one. This started happening last week when I was unable to change anything regarding updates, everything was greyed out. I noticed the issue while gaming, my gaming sl ...
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12-Oct-2018 | 12:03PM
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Norton Power Eraser

Good afternoon, I regulary use Norton power eraser, after a quick virus scan.  This is the log report I get as a result: Norton PE log I need a solution. ...
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31-Jul-2018 | 7:23AM
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System Infected: Miner.BitcoinMiner Activity 7 and 9

Hello, First of all, sorry for my bad english in some cases. Last few days, I am getting a warning messages about blocking some pc that is trying to attack my PC with certain IP adresses. Usually I solve PC problems myself, but this issue is beyond my kno ...
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05-Oct-2018 | 11:12AM
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Power Eraser resolved issues with very slow PC

I have had problems for many months with Windows 10 being very slow after booting up.  High levels of disc activity and often taking over a minute to open an application.  I was unable to identify from Task Manager which application was responsible.  Havi ...
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27-Sep-2018 | 12:28AM
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