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Liveupdate- taking nearly 5 hrs to process

Hi, I did a quick scan and it went well. Then I started LU. The first 2 parts ie. checking n downloading were fast. But the 3rd part of processing is taking a very long time. That's was 5 hrs ago and it's still ongoing. I did not encounter any p ...
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Author:
Posted:
08-Feb-2019 | 3:53AM
Comments:
11
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System restore won't complete

On 1-18-19 my scheduled full scan completed  as usual with 1.3 million items scanned and about 12,000 items skipped. The next day (1-19-19) a suspicious pop up came up and and said it was Norton and I needed to download updates. The address bar was odd an ...
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Posted:
24-Jan-2019 | 3:38PM
Comments:
3
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Windows 10 Crashes at Norton Quick Scan after KB4480966 and KB4480979 Updates

I have had four BSODs today and have never had one on this system before (system is about 8 years old). Only changes are that Windows KB4480966 and KB4480979 Updates were installed last night and Norton Live Update completed last night as well. When I che ...
Forum Thread
Author:
Posted:
10-Jan-2019 | 2:04PM
Comments:
6
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Live Update Patches

I'm sorry, but I am a very illiterate computer user!  On a regular basis whilst running Live update, I am told that there is a Patch to be applied. However, each time I get a message of 'The following application must be closed before patch can ...
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Author:
Posted:
08-Jan-2019 | 6:43AM
Comments:
7
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1
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Which Manual DEFINITION Update Should I Get?

Problem: My Norton fails to get past "Checking for updates" and leaves me with "Fix" it.  Chronological Order of Events: (this happens every 1- 2 months) After a brief discussion today with Support, I received email from Norton agent w ...
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Author:
Posted:
07-Jan-2019 | 6:14PM
Comments:
3
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How do I automate manually updating definitions?

PROBLEM:  Norton all too often fails to update definitions and clicking "FIX" only takes up time doing nothing. I've waited 1.25,.5,.25 hours. This happens at least 2- 3 times a month now over the last 6 months. A Norton phone person said t ...
Forum Thread
Author:
Posted:
21-Jan-2019 | 10:17AM
Comments:
14
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Latest update freezes Windows 7 OS

Hello, My PC running on Windows 7 has been freezed tonight. After the hard reboot, I've found Norton installation screen with something "Your product is already installed". Then I've removed Norton IS and used Norton removal tool to cl ...
Forum Thread
Author:
Posted:
19-Jan-2019 | 1:55AM
Comments:
7
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Live Update doesn't connect to server

Live update doesn't connect with Norton servers using my Android cellphone. The last time it connected successfully was on Christmas. It hasn't connected all day on December 26 and hasn't connected today yet so far. Otherwise Samsung Galaxy ...
Forum Thread
Author:
Posted:
27-Dec-2018 | 6:34AM
Comments:
5
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Every time Norton does a Patch I have to uninstall and reinstall

Every time Norton does an update with a patch I get an error message that there is an error. If I contact Norton they tell me i have to uninstall and reinstall Norton which requires restarting my computer. there is a windows update that I have been told n ...
Forum Thread
Author:
Posted:
03-Jan-2019 | 9:33PM
Comments:
14
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Patch won't apply

I have Norton Internet Security on Windows 8.1.  For MONTHS I have been advised of a patch but it won't apply (no error message) just closes live update screen.  I have tried restarting the computer and doing another live update with no success.  I d ...
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Author:
Posted:
10-Dec-2018 | 4:16PM
Comments:
3
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Automatic Liveupdate thrashing hdd

Windows 7 Pro, Norton Antivirus When my computer reconnects to the internet after being disconnected for several hours, the Automatic LiveUpdate will start. This will take over my hard-drive slowing everything down. Things get so slow that it can take man ...
Forum Thread
Author:
Posted:
28-Dec-2018 | 11:34AM
Comments:
15
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1
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LiveUpdate Window Goes Behind Main Window

After the most recent software update. When I run LiveUpdate manually the LiveUpdate window goes behind the main window. I can't remember for sure but I think that happened with a manual Quick Scan too. Screenshot; Windows 10 Pro 64 bit up-to-date NS ...
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Author:
Posted:
18-Dec-2018 | 11:17PM
Comments:
9
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3
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Applying patches

Had an issue with a patch early this month, selected apply now but the main user interface started flashing on and off. Had to reboot PC to stop it. Another patch (maybe same patch?) appeared a couple of weeks later but would not apply. Not sure what is g ...
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Author:
Posted:
26-Nov-2018 | 3:40AM
Comments:
2
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Vanished Backup

After update and patch application-  Name change to "Norton Security Ultra" and Backup has disappeared!! Tried deletion of product, then download and reinstallation all OK including Backup, but recurrence of issues when LiveUpdate used and patch ...
Forum Thread
Author:
Posted:
25-Oct-2018 | 10:11AM
Comments:
22
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Issuing a big update for that

Isn't it a little bit silly to release a 100MB+ update for a logo. Some people are on limited data and if an update is going to be pushed out it should be more than just a logo redesign. Then further down the road another 100MB+. If it's not lim ...
Forum Thread
Author:
Posted:
14-Nov-2018 | 9:01PM
Comments:
8
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2

Smart Firewall Disabled

For weeks now I have tried every solution available in forums and online, technical support, chats, phone calls, elite teams, etc. Does anyone know how to stop the smart firewall from disabling? I need a solution. ...
Forum Thread
Author:
Posted:
14-Nov-2018 | 9:41PM
Comments:
15
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1

Norton Updates

Every time I check manually, Norton updates, there are some.  Is this something the program should do when I turn it on ? I need a solution. ...
Forum Thread
Author:
Posted:
13-Nov-2018 | 8:30AM
Comments:
1
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Neue Version mit Haken

Hallo! Heute wird per LiveUpdate eine neue Version  ausgeliefert Es kann möglich sein, daß die Patchanwendungsroutine nicht funktioniert. Beobachtet bei Windows 8.1 64-bit.  Um das Update zu vervollständigen, sollte man einen Neustart über die Neustartrou ...
Forum Thread
Author:
naja Guru
Posted:
08-Nov-2018 | 4:54AM
Comments:
3
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Life Lock In Version 22.16.2.22

Hi. I updated my Norton Security via LiveUpdate and its version changed to 22.16.2.22 and also its Logo changed from (Norton by Symantec) to (Norton LifeLock). Does this mean that I can use LifeLock? Let me mention that I purchased an annual subscription ...
Forum Thread
Author:
Posted:
08-Nov-2018 | 4:02AM
Comments:
12
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Where do I even begin

So, I have been a Norton customer for many many many years. Going back to the 1990's, I have purchased your products, renewed subscriptions, and have even highly recommended Norton Antivirus to friends, colleagues, random people I meet, pretty much i ...
Forum Thread
Author:
Posted:
28-Oct-2018 | 7:41PM
Comments:
15
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latest live update patch scrambles desktop 1/3 icons missing

Ran live update today & the "patch" scrambled the desktop icons & about 1/3 were missing from visible screen. Had to change resolution to drag them back on the normal screen. Windiws 8.1 NIS 22.16.0.247 no label just PIA I do not need a ...
Forum Thread
Author:
Posted:
17-Oct-2018 | 3:53PM
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2
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Norton Safe Web Statistics Failed to complete

Norton Safe Web Statistics failed to complete [Admin: Clarified subject] Norton Safe Web Statistics failed to complete.pdf I need a solution. 1 539 602 913 ...
Forum Thread
Author:
Posted:
15-Oct-2018 | 3:12AM
Comments:
4
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1

Simple(?) patch question

Hopefully, a simple question with a simple answer.  Start computer. Open Norton. Do live update.  Update completes.  Get message that Patch is available.  Activate Patch.  Then get message stating that all applications must be closed.  I have nothing runn ...
Forum Thread
Author:
Posted:
11-Oct-2018 | 3:19PM
Comments:
5
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Protection update

I would like to know if it is normal that even if I checked Live Update to be activated automatically and that the status of my protection is shown to be  Actual   if I use   Live Update 9 times out of 10 it does find updates?  I need a solution. ...
Forum Thread
Author:
Posted:
08-Oct-2018 | 11:21PM
Comments:
8
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Patch available

I’m running today liveupdate and see that the patch is available. The version of Norton Security has not changed. What's new in the patch?  My programm:Windows 10,Windows 7,NS 22.15.1.8 I need a solution. ...
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Author:
Posted:
06-Oct-2018 | 1:50AM
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1
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1

Auto protect broke with Windows 10 1809 update

Hi, After the Windows 10 1809 feature update on my Laptop, NIS Auto-Protect had a problem. "Fix Now" failed to work. Norton Auto repair failed to solve it. In the end I downloaded the Norton Remove and Reinstall Tool which has solved the problem ...
Forum Thread
Author:
Posted:
04-Oct-2018 | 5:02PM
Comments:
4
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Norton right-click context menu missing after windows update

After updating two computers to windows 10 version 1803, Norton is missing from the “ right-click” context menu on one of them. Re-installing Norton did not improve it. It’s basically the same problem as described in this post, but the suggested solution ...
Forum Thread
Author:
Posted:
01-May-2018 | 8:02PM
Comments:
150
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7
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23

Norton Secure verweist auf nicht existierende McStatus.dll in Windows Registry

Das Installationsprogramm vom Norton Secure oder das laufende Norton Secure mit Stand 30.09.2018 erstellt in der Windows Registry einen Eintrag auf die Datei C:\\Program Files\\Norton Security\\Engine\\22.15.1.8\\McStatus.dll. Diese Datei gibt es weder in ...
Forum Thread
Author:
Posted:
29-Sep-2018 | 11:36PM
Comments:
1
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Norton Desktop and Taskbar icon vanishes

I have found that from time to time the Norton Internet Security desktop and taskbar icons vanish and are replaced by the Windows icon for a missing item. Why does this happen and what is the easy way to fix it and/or keep it from happening? I have an act ...
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Author:
Posted:
26-Sep-2018 | 9:44AM
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4
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LiveUpdate Not Working For Me

When I run LiveUpdate the Process Updates portion fails. I have 73 more days on my subscription. I'm running this on a Windows Vista computer that apparently has SP2 installed, and the Norton Protection Centers says my computer is at risk (Protection ...
Forum Thread
Author:
Posted:
20-Sep-2018 | 2:12PM
Comments:
1
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