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If restarting your machine

If restarting your machine doesn't help you might consider downloading and running the Norton Remove and Reinstall Tool.  This will download a fresh new copy of your Norton product, uninstall your current copy and reinstall the fresh new copy.  Pleas ...
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Author:
Krusty13 Guru
Posted:
18-May-2019 | 3:35PM
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Did you restart your computer

Did you restart your computer after running the Fix Now?  As you are using Windows 10, have you disabled the Fast Startup feature?  If you use Windows 8/8.1 or 10, there can be an issue with the Windows Fast Startup feature.. See more information here. ...
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Author:
peterweb Guru Mobile Master
Posted:
18-May-2019 | 3:24PM
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To check the version of the

To check the version of the VPN feature, you need to go into Windows Explorer and look at    C:\Program Files (x86)\Norton Secure VPN\client\Norton Secure VPN.exe.  Right click on that and look at the Details tab. Any VPN is going to affect your connectio ...
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Author:
peterweb Guru Mobile Master
Posted:
18-May-2019 | 3:18PM
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Bonsoir Nivose,

Bonsoir Nivose, Je reviens vers vous car nous avons besoin des informations demandées pour nous permettre de vous aider: message d'erreur, copies d'écran... Merci de votre compréhension. Guillaume1024 ...
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Posted:
18-May-2019 | 1:45PM
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Yes, I'm encountering the

Yes, I'm encountering the same problem. English to Chinese and only on the mobile app. UPDATE: I contacted Norton Support. They cleared by caches which didn't fix the problem but then they uninstalled and reinstall the app and the problem resolv ...
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Posted:
18-May-2019 | 1:15PM
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Bonjour Richard,

Bonjour Richard, Bienvenu sur le forum Norton d'entraide entre utilisateurs. Je n'utile pas la fonction portefeuille de NPM. Après quelques tests, votre remarque me semble être une proposition très intéressante d'amélioration du produit. Je ...
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Posted:
18-May-2019 | 1:37PM
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Bonsoir Jean-Marie,

Bonsoir Jean-Marie, Ce type de difficulté est parfois lié aux paramètres d'optimisation de la batterie de l'appareil. En effet, sur certain appareil, il existe des fonctions qui arrêtent les appli jugées inutiles en arrière fond afin de prolonge ...
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18-May-2019 | 1:14PM
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Bonjour Uluru 2017,

Bonjour Uluru 2017, Ce problème est en effet très surprenant. Utilisez-vous un système de double authentification pour protéger votre compte NPM de type Symantec VIP acces? Pouvez-vous aussi mettre une copie d'écran du message qui s'affiche sur ...
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Posted:
18-May-2019 | 12:38PM
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outlook com surrogate error message in windows 10

I too have had a running battle with the Windows Security message pop-up. I have Outlook on my laptop, but no longer use it as I have migrated to Google GMail. So it appears when Windows 10 boots up it tries to log into Outlook in background and fails wit ...
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18-May-2019 | 11:06AM
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I have the same problem, but

I have the same problem, but unfortunately, I don't consider the issue "resolved" just by disabling the antispam protection, any more than I would accept disabling anti-virus protection.   Would Norton consider the issue resolved if my cred ...
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Posted:
18-May-2019 | 10:33AM
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Norton 360-VPN

When turned on VPN takes forever to connect to websites (ie Amazon and many others) and when on the site pages take too long to load to allow use of the website.  I have Windows 10 and use Firefox. Also, I did an update this morning so should have the lat ...
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18-May-2019 | 10:10AM
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Unable to verify Wix site for Safe Search

Hi, Having followed the instructions I'm not able to verify my site (www.kairosmultisport.co.uk) and having looked at the forum I've not seen a solution that I can implement myself. I'd appreciate some support with this issue. Many thanks M ...
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08-May-2019 | 12:02AM
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Try opening Norton and

Try opening Norton and clicking in Help- Subscription Status to try to get your Norton to sync with the Norton servers. Do you see your subscription as active if you look at your Norton account at    https://my.norton.com/  ?  Click on the use icon at the ...
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Author:
peterweb Guru Mobile Master
Posted:
18-May-2019 | 8:30AM
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If you reinstall, you will

If you reinstall, you will almost definitely trigger the browser tab for the extensions next time you start your browser. This seems to get coded into many of the updates that come through for Norton.  I don't know if I'm just lucky, but I have ...
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Author:
peterweb Guru Mobile Master
Posted:
18-May-2019 | 8:25AM
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As ransomware attacks

As ransomware attacks crippled businesses and law enforcement agencies, two U.S. data recovery firms claimed to offer an ethical way out. Instead, they typically paid the ransom and charged victims extra. [...] “It is easy to take the position that no one ...
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Author:
bjm_ Guru
Posted:
18-May-2019 | 7:16AM
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Hi Mr Malcolm Roy Noakes:

Hi Mr Malcolm Roy Noakes: Is this a custom Full System Scan you've scheduled to run at regular intervals (see the support article Schedule Norton Scans) or do you mean that manual Full System Scans that are started from the Scans window at Security | ...
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Posted:
18-May-2019 | 6:01AM
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yes i am still having the

yes i am still having the same issue, the norton security window says"Internal error,we are unable to verify your subscription due to an internal issue,contact support for asssistance." also norton autofix window has said,"under repair,live ...
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Posted:
18-May-2019 | 5:21AM
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Hi @ggkarsenalfan

Hi @ggkarsenalfan Do you consider your question or issue resolved? Please mark-up 'reply post' that resolved your question or issue.   Please mark-up Solution.  Thanks ...
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Author:
bjm_ Guru
Posted:
18-May-2019 | 4:54AM
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ありがとう御座います。解決しました

ありがとう御座います。解決しました。サポートにチャットで質問したら、 無償でNorton 360より3台対応のノートンセキュリティデラックス(Windows、mac、iOS、アンドロイド全部対応できる)あるいはノートン セキュリティ プレミアム (5台対応)へアップグレードいたします。 だそうです。Norton360は、MACに対応していないらしく、(iPhoneで使えていたのは勘違い)MACで利用したい場合は、無償でアップグレードしてくれるそうです。チャット中にアップグレードして頂き、インストールできま ...
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Posted:
18-May-2019 | 3:38AM
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iPhoneで同じライセンスを使っているのならマルチデバイ

iPhoneで同じライセンスを使っているのならマルチデバイス版です。 ノートン360の対応状況もみつけましたが、最近のOSにも対応しているようです。 https://support.norton.com/sp/ja/jp/home/current/solutions/kb20080515115252EN_EndUserProfile_ja_jp チャットサポートなら休日も24時間対応しているはずなので、そちらを利用しても良いかもしれません。 ...
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18-May-2019 | 3:09AM
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Ok I can do that when I see

Ok I can do that when I see him. He lives in the US and I’m in New Zealand. I’ll see him next month. How has he been able to do this? There’s no way he could ever know my password to disable permissions. ...
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Posted:
18-May-2019 | 2:51AM
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こんにちは

こんにちは ご返事ありがとう御座います WINDOWSやiPhoneにインストールしたのは2010年でした 古いんですかね。更新が11月なので、微妙な時期です サポート平日みたいなので、もうちょっと粘ってみます。ご親切に感謝いたします ...
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Posted:
18-May-2019 | 2:45AM
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Hallo @ahubi 

Hallo @ahubi   Willkommen im Forum.  LINK  ,,Offene Fragen zu Norton Family?(erstellt durch unsere Adnin)  ...
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Author:
naja Guru
Posted:
18-May-2019 | 2:38AM
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How do i change the Norton password manager password?

Please share where I can change the password for Norton password manager. Thanks. I need a solution. ...
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30-Apr-2019 | 6:13AM
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Edit

. I need a solution. 1 558 169 982 ...
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Author:
bjm_ Guru
Posted:
18-May-2019 | 1:53AM
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ITMA.

ITMA. ​Use a non-Microsoft Browser. JOB DONE! SinecoalCirph4. ...
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Posted:
18-May-2019 | 2:13AM
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Hi @pquast2

Hi @pquast2 Do you consider your question or issue resolved? Please mark-up 'reply post' that resolved your question or issue.   Please mark-up Solution.  Thanks ...
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Author:
bjm_ Guru
Posted:
18-May-2019 | 1:44AM
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a désactivé les autorisations pour Norton Family sur l’appareil

Bonjour, depuis quelques semaines, Norton Familly m'informe que mon enfant a "désactivé les autorisations pour Norton Family sur l’appareil. Pour démarrer la surveillance, activez les autorisations" sur son téléphone androïde. je ne compren ...
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18-May-2019 | 2:06AM
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1111 1111 

. ...
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Author:
bjm_ Guru
Posted:
18-May-2019 | 1:53AM
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Mac版ノートンセキュリティ 8.x が公開されました の画像

製品アップデートのお知らせで Mac版ノートンセキュリティ 8.x が公開されました のバージョンを示す画像が 8.1:Norton Security 8.1 8.2:Norton 360 8.2 8.3:Norton 360 8.3 対象のノートン製品は ・Mac版ノートンセキュリティ ・Mac版ノートンインターネットセキュリティ ・Mac版ノートンアンチウイルス 8.1 は正しいですが、8.2、8.3 は誤っています。                         from youfo I need ...
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Posted:
05-May-2019 | 1:30AM
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