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Eraser saved the Day!
Didn't know how to send my Kudos and deepest thanks to the Norton team for helping recover my system. Laptop had gone sluggish, missing keystrokes & eating up memory and CPU access. Tried the local big box office store; 30 hours later they asked for $200 to clean my system of "a massive viral takeover". With the holidays on us, I opted to wait. Still searching for a fix, I realized my Norton product offered the virus protection! Two mouse clicks, one download and one scan found my problem!
Best product ever! Perfect fix!
Thank you Norton!