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Kudos0

NS tray icon suddenly unresponsive

Just tried to access my wife's NS settings (Win 10 x64) & found the tray icon to be totally unresponsive. Figured I'd check here to see if anyone else is seeing same issue before mucking around with the settings or running NRnR... Not experiencing issues on my Win 10 Pro comp...

TIA -

Labels: Windows 10

Respuestas

Kudos0

Re: NS tray icon suddenly unresponsive

Please disregard - after numerous reboots, the issue seems to have sorted itself out...

Accepted Solution
Kudos1 Stats

Re: NS tray icon suddenly unresponsive

If her system was not restarted a few times after the last update to version 22.9.4.8, that could explain what happened. The product announcement here notes....

Note: You may need to run LiveUpdate and reboot a few times before your product is completely updated to the latest version in all the operating systems

Things happen. Export/Backup your Norton Password Manager data.

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