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Kudos0

Backup stopped working

December 8th was the last online backup performed and now it says I need to activate it, but when I try that it says "We are unable to proceed with Norton Account at this time. Please try again later". Then I noticed each time I do that I get in security history unauthorized access blocked (access process data) I run windows 7 Home premium,

Actor-c:\windows\system\conhost.exe

Actor PID-4744

Target-C:\program files (x86)Norton360\Engine64\20.2.0.19\buvss.exe

Target PID-4732

Action-Access Process Data

Reaction- Unauthorized access blocked 

Any idea as to why this is going on?

Respuestas

Kudos0

Re: Backup stopped working

Hello,

We are currently looking into the issue, please stay tuned for an update as soon as we get one. For help with this issue or any others you can also contact chat support at:  www.norton.com/chat

Michael: Technical Account Manager NAM

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