I don't can scan my Computer with Norton, becaouse if I start the scan it comes in few minutes a bluescreen. with the Error = eraserutilrebootdrv.sys
Thanks for reporting an issue in Norton Community Forums. Could you please provide below information for further investigation?
1. Norton product name and version number installed
2. Operating system(64/32bit)?
I have you sent a private message steps for capturing and uploading requesting logs for analysis. Please check it when you get a chance.
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