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Remerciements0

for some reason my password isn't accepted in the identinty safe of Norton to make changes.

i have a laptop that I am trying to recover from major errors and so I updated norton and put in my password  and now I can't get back in to the identy sae. i don't jknow if I accidently typed in the wrong password or not and don't know how to get in.

Bdepner

Réponses

Remerciements0

Re: for some reason my password isn't accepted in the identinty safe of Norton to make changes.

i have a laptop that I am trying to recover from major errors and so I updated norton and put in my password  and now I can't get back in to the identy sae. i don't jknow if I accidently typed in the wrong password or not and don't know how to get in.

Bdepner

Remerciements0

Re: for some reason my password isn't accepted in the identinty safe of Norton to make changes.

The only way is to enter the correct password.

Are you using a local or online password vault?

You say you updated your Norton. Did you update with LiveUpdate or did you UPGRADE? ie from the 2012 to 2013 version?

Things happen. Export/Backup your Norton Password Manager data.

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