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slow backup

I am backing up my files to my usb drive for the first time.  It is taking forever to backup the files.  I have a SST drive and a fast USB 3.1 flash drive, Windows 10 Pro, Intel 7 CPU, 16 Gb memory.  Norton displays the file path for each file that it is backing up.  There is a huge delay between each file even though most files are under 5 mb.  Why does it take so long?

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Re: slow backup

Had you tested the transfer speeds before you started the Norton Backup? How much data are you trying to back up?

Things happen. Export/Backup your Norton Password Manager data.
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Re: slow backup

90 Gig.  Is there something I can do on my end to speed it up?

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Re: slow backup

If you are using the computer while the backup runs, that will be slowing if not pausing the backup. Allow the backup to run overnight when you are not using the computer.

After the backup completes, try manually transferring a couple of large files to the backup destination drive(s) and see what kind of performance you get. 

One thing to remember is the backups are not just doing a file transfer, but also recording the information in the backup logs. There is some overhead involved that will show up as a delay in the time for the backup.

Things happen. Export/Backup your Norton Password Manager data.
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Re: slow backup

it seems to be a function of the number of files that it is backing up.  I have some really small files (like gif and html) where the time between each file can be 20 -30 seconds.  Doesn't make sense!!  Can anyone shed some light on this issue?

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Re: slow backup

Peter - does the speed of the backup begin to slow down once you've added a certain number of files/folders to the backup file.  I went to 35% very quickly (~14,000 files) as the system displayed each file very quickly. All of a sudden the time between each file name slowed down noticeably, even 1 kb files.  Do you know what might be causing this? is it the way the program is designed?

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Re: slow backup

As the backup runs, it is checking to see what files have changed since the last backup. So the jump to 35% may indicate the first batch of files that have not changed. Then the following files need whatever processing that is done by the backup feature. That would slow things down.

Also remember that the file name that is being displayed may not be the actual file that the backup is processing. When I have watched the progress it seems like there may be some batch like processing going on in the background. This is probably a good thing when you are backing up the number of files you are. The display of all the file names would also require processing and would impact the performance of the backup.

Also, the first backup is always going to take a long time. The transfer speeds are controlled by the slowest piece of hardware. External drives are not going to perform as well as an internal drive.

Things happen. Export/Backup your Norton Password Manager data.
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Re: slow backup

mradding

Thanks to a post in another thread by @SoulAsylum , here is some information on how the backup process works.   https://nobu.backup.com/OnlineHelp/en/wwhelp/wwhimpl/common/html/wwhelp....

When Norton Online Backup performs a backup, it first examines the permanent disk of your computer for files to back up and sorts them into various categories. It then backs up the files that fall into the categories that are shown in the following table.

That backs up my suggestion about some kind of batch processing before the actual transfer.

Things happen. Export/Backup your Norton Password Manager data.

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