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Backup Failed Error A8989

Backups have been failing for the last couple of days after working for a couple of years.  I receive an error message A8989 which according to other posts is a server side error.  I haven't really seen any correction for this.  Can someone help me get back to a good backup situation?  Thanks, TW

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Re: Backup Failed Error A8989

Hello TWalton It's a maintenance message actually. There isn't much that generally can be done to resolve it except for time. Normally this type of issue only lasts for a couple of hours or less. That makes it odd you've had it surfacing for more than a day. I'd need to locate your account server-side to see what else may be going on. Can you please send me the email address associated to your Norton account via private message? Also please reference this post.
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Re: Backup Failed Error A8989

Not sure what was done but Online Backup is working again.  Thanks.

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