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拍手0

Bring back CC Auto Fill In PLEASE!

Greetings Symantec and fellow users of Symantec. I spent the last 2hrs with Technical Support trying to figure out why my Identity Safe wouldnt auto fill in Credit Cards.  Even after downgrading to version 20.4 it still wouldnt fill in the Credit Card fields.  Even Google Chrome wouldnt even detect Norton Toolbar.

But I'm here requesting that Symantec bring back the Credit Card Fill in option.  And heres my story.

When I am surrounded by countless employees (Co Workers) we talk random subjects....sometimes the subject of Internet Shopping comes into play.  I always rely and mention the name Norton Internet Security because it auto fills in the username and passwords and credit card information so keyloggers cannot access any data.

So what am I doing? Thats right I'm making a name for Symantec.  I've made several comments to people to say "Hey buy Norton Internet Security so it will auto fill in the fields for you"

Now as I understand it, from talking to a Technician tonight the auto fill in was TAKEN AWAY because of user feedback.  Well let me tell you that I didnt get any memo on this.  You may have a million subscribers but how about a poll once in a while??!!! And particularly one that is crucial to this particular product!  And also a notification via email because not everyone visits the forums daily

As I have said before I am but one person who works at Walmart that my current store employs 400-500 people.  So by taking away the one thing that stood out amongst other Internet Suites I may not be mentioning this name (Norton,etc) And when I talk to 400 people, those 400 people will talk to their 400 people etc etc etc. and I think you get the picture.

HAVE A MEDIUM PLEASE!!!  For example....in Version 20.4 I see an option up top that says "Login Assistant"; after clicking it, it can bring up my Credit Cards.  Now instead of showing me the information I have saved, make it to where theres a "do you want to fill in the fields option"

Oh wait....I forgot....

So amongst every webpage that has a form....its easy...keep all logins locked up....just have that do hickey of a button at the top of the screen (toolbar) and problem solved for everyone right? No annoyances!

Then and only when a user really wants to fill in the fields, he/she has the power to do so...by clicking the above buttons on the toolbar....then by selecting what username/credit card...and then by unlocking the card for complete verification (if they chose) they in fact want to fill in the fields.

HAPPY MEDIUM FOR ALL!!

Now I am sorry....but 2 days ago I bought an item off Steam's PC Game Service that I had to physically type in the credit card information because I had no clue what was going on...thinking that the page wasnt working correctly....I tried 2 days later....TODAY and today still isnt working...then after chiming in at Tech Support around 9pm PST I find out that my latest version doesnt have that feature.

Then by 10:45pm PST all resources are exhausted from Tech because we still couldnt get it to work...well I'm now just gonna update back to the latest and PRAY for a patch for my request.

Like I said...give us users a poll to take....if you notify a lot of users for Norton Internet Security and the margin still says "no" thats fine; at least theres still some votes to keep it.

Until my patch goes live, I cannot recommend Norton Internet Security for Shopping Online anymore, because of the best feature in the world to me..........."the credit card auto fill in fields option"

返信

拍手0

Re: Bring back CC Auto Fill In PLEASE!

Greetings Symantec and fellow users of Symantec. I spent the last 2hrs with Technical Support trying to figure out why my Identity Safe wouldnt auto fill in Credit Cards.  Even after downgrading to version 20.4 it still wouldnt fill in the Credit Card fields.  Even Google Chrome wouldnt even detect Norton Toolbar.

But I'm here requesting that Symantec bring back the Credit Card Fill in option.  And heres my story.

When I am surrounded by countless employees (Co Workers) we talk random subjects....sometimes the subject of Internet Shopping comes into play.  I always rely and mention the name Norton Internet Security because it auto fills in the username and passwords and credit card information so keyloggers cannot access any data.

So what am I doing? Thats right I'm making a name for Symantec.  I've made several comments to people to say "Hey buy Norton Internet Security so it will auto fill in the fields for you"

Now as I understand it, from talking to a Technician tonight the auto fill in was TAKEN AWAY because of user feedback.  Well let me tell you that I didnt get any memo on this.  You may have a million subscribers but how about a poll once in a while??!!! And particularly one that is crucial to this particular product!  And also a notification via email because not everyone visits the forums daily

As I have said before I am but one person who works at Walmart that my current store employs 400-500 people.  So by taking away the one thing that stood out amongst other Internet Suites I may not be mentioning this name (Norton,etc) And when I talk to 400 people, those 400 people will talk to their 400 people etc etc etc. and I think you get the picture.

HAVE A MEDIUM PLEASE!!!  For example....in Version 20.4 I see an option up top that says "Login Assistant"; after clicking it, it can bring up my Credit Cards.  Now instead of showing me the information I have saved, make it to where theres a "do you want to fill in the fields option"

Oh wait....I forgot....

So amongst every webpage that has a form....its easy...keep all logins locked up....just have that do hickey of a button at the top of the screen (toolbar) and problem solved for everyone right? No annoyances!

Then and only when a user really wants to fill in the fields, he/she has the power to do so...by clicking the above buttons on the toolbar....then by selecting what username/credit card...and then by unlocking the card for complete verification (if they chose) they in fact want to fill in the fields.

HAPPY MEDIUM FOR ALL!!

Now I am sorry....but 2 days ago I bought an item off Steam's PC Game Service that I had to physically type in the credit card information because I had no clue what was going on...thinking that the page wasnt working correctly....I tried 2 days later....TODAY and today still isnt working...then after chiming in at Tech Support around 9pm PST I find out that my latest version doesnt have that feature.

Then by 10:45pm PST all resources are exhausted from Tech because we still couldnt get it to work...well I'm now just gonna update back to the latest and PRAY for a patch for my request.

Like I said...give us users a poll to take....if you notify a lot of users for Norton Internet Security and the margin still says "no" thats fine; at least theres still some votes to keep it.

Until my patch goes live, I cannot recommend Norton Internet Security for Shopping Online anymore, because of the best feature in the world to me..........."the credit card auto fill in fields option"

拍手0

Re: Bring back CC Auto Fill In PLEASE!

Unless I'm missing something easy in the latest version of Norton.....all I'm seeing is

First Name "Copy"

Last Name "Copy"

Address "Copy"

Credit Card # "Copy"

Security Pin # "Copy"

I'm sorry but who really wants to copy-copy-copy-copy

ROFL!!!

So did I?  Is there really an easier way to fill in the fields without "typing by hand" and without "copying line per line per line"

Thanks

拍手0

Re: Bring back CC Auto Fill In PLEASE!

Hi,

When you goto a form page or payment page, can you just try clicking on any of the form fields present on the page? The Fill form infobar will only be invoked after you click on any of the form fields allowing you to chose a card to fill in the page automatically.

This feature change of showing up Fill Form info-bar on left clicking the fields was there in the product for long time now. This was actually brought in for reducing some annoyance to the users where many users don't want to see the infobar unless the intention is to fill in the page and the change was brought like only when users intends to fill the fields, the first name or last name(such fields) would be clicked and they would need to show the infobar only then.

Otherwise, the feature is already in the product except the way of invoking is what's changed right now.

Regards,

Prasanna

拍手0

Re: Bring back CC Auto Fill In PLEASE!

Okay.............

Well I'd like to mention that so far that option didnt work for sites such as:

CD Universe.com

Walmart.com

WB Shop.com

I have more shopping sites but I dont have time to search tonight; I figured if I found AT LEAST 3 that perhaps this is more of an issue than we think it is LOL

Oh and another thing....why is it when I did click a field that it had two Credit Card options side by side

USBank CC and Chase CC (Fill)

So if I clicked USBank CC and chose fill, it would use Chase CC's numbers

So basically the wording on the right hand side next to FILL is the one I would need to select..........kinda confusing :(


P.S. Some of the fields were empty too (such as Expiration date and State)

拍手0

Re: Bring back CC Auto Fill In PLEASE!

SERIOUSLY!!!! Ok so let me ask.....if a site worked once before and now it isnt.....we always have to keep reporting it for a fix?

Uggh so difficult.  Once again I had to personally type my credit card into THEIR FIELDS when I have always relied on Symantec to do the rest!

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