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Kudos0

https:\\www.help.norton

I just purchased the antivirus software and the representative on the phone asked to access my computer remotely through the site https:\\www.help.norton.com. Is this a legitimate site? My other security software blocked it.

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Kudos1 Stats

Re: https:\\www.help.norton

I just purchased the antivirus software and the representative on the phone asked to access my computer remotely through the site https:\\www.help.norton.com. Is this a legitimate site? My other security software blocked it.

...your posted link help.norton.com lands on https://us.norton.com/support/contact/lmi.jsp and appears to be legitimate site....what other security software blocked it?


> Chat with Official Norton Support   --|-- Call Official Norton Support 


There are many different ways to get Official Norton support:
In order to make sure you are visiting the correct Norton support page, be sure to type in support.norton.com in the URL bar of your browser. You can use Norton Support: Live Chat, which is the fastest way to solve your issue. There is also the Norton Forums, you can also browse through a library of Top Solutions around common problems. Request help via Norton’s phone support.


Official Norton Support webpage is located at https://support.norton.com.
Official Norton Support is always free to current subscribers.

Kudos0

Re: https:\\www.help.norton

Hello dlucchesi

Welcome  to the Norton Community Forums

You may also use www.norton.com/contactcs   for Customer Support.

Have a Nice Day and

Thanks.

Success always occurs in private and failure in full view. Windows 10 Pro 64 bit Norton Core Security Plus 22.19.8.65 Core Firmware 282 Chrome latest version.
Kudos0

Re: https:\\www.help.norton

www.help.norton.com Is the page you go to to start the remote session with Norton Support. As seen in bjm_s image, you enter the code that Support gave by chat or phone and that authorizes the correct agent to access your computer.

Things happen. Export/Backup your Norton Password Manager data.

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