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Malware not detected by Norton
We have Norton Security Premium with Backup on all our devices. One Windows 10 PC got infected with Relevant Knowledge malware. Seems pretty serious, I read something about a key logger!
How come this can be installed while I am 'protected' by Norton?
Norton promises real-time protection against existing and emerging malware including ransomware and viruses.
Should I ask for a refund?
Malwarebytes Premium (Trial) did find 53 threats and quarantined the infection...