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Kudos0

jim lenaghan

Hi

I purchased Norton security for upload to 3 pc's and have been very happy with it.

Yesterday I had to do a system re-install on my sons laptop and now I can't put it back on.

Can anyone tell me how to do it?

Respostas

Kudos0

Re: jim lenaghan

hi Jim

There are a number a way to do this, here is one.

Sign into your Norton Account which you can do from the link below:

Norton Account Sign-in

Go to the Devices tab near the top of the page once signed in, delete the entry for your son's laptop.

Then go to the Services Section where you will see your Norton product with the number of installs where you should see an available seat which can be installed on the laptop. Click on the orange download button which will open a new window where you can click on "Install on another device". Enter an email address which can be accessed from you son's laptop which will send an email which will give a link to download Norton onto the laptop.

Once installed if you want your son to have a separate ID Safe, if not already created, when you are asked to sign in to a Norton Account click on "create a Norton account" with your son's email address when he will be able to have his own passwords stored separately to yours.

If you have any queries or need any assistance please do not hesitate to ask.

Michael

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