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cryptolocker virus

Hi Everyone, I  hhave been hit by an Australia Post fake email and opened it today.. I have called Norton and they removed the virus which was a ransom from CryptOLOcker. All my files are still encrypted. what do I do?? Thanks, Julia 



Re: cryptolocker virus

Hi, Julia. Check out this post from BleepingComputer.


If you need help, they are one of the free malware removal sites that we recommend, who MAY be able to help get your files decrypted.

http://www.bleepingcomputer.com/forums/ (link is external)
http://www.geekstogo.com/forum/ (link is external)
http://www.cybertechhelp.com/forums/ (link is external)
http://www.whatthetech.com/ (link is external)

Windows 10 Home X 64 Norton Security Premium Latest Version

Re: cryptolocker virus

Mose cases you cannot be able to decrypt the file . The only one can decrypt it is the one who created the virus as they using there own IT language . Ray

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