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Kudos0

Cant activate Norton Security

I just downloaded a trail version of Norton Security to my new Acer Switch 12 2-in-1 laptop. It brings up a pop-up asking me to log in to activate. However, the keyboard doesn't seem to work in the pop-up screen? It worked once to type in my email, but not for the password, and only one time -- now it doesn't work for either the email or password. I tried too to activate the onscreen 'table' keyboard, but that one doesn't work either. The notebook type seems to work in all other instances, including into this message, but not in the activation pop-up menu? Any suggestions?

Labels: Activation

Respostas

Kudos0

Re: Cant activate Norton Security

Do you have another keyboard you can borrow to see if that works?

Maybe you could contact Customer Support and see if they can activate it for you.

http://www.norton.com/chat

Edit:  I should have also asked if your machine came with a trial of any AV and how was it removed?  Most AVs need a special tool supplied by the vendor to remove deeply impeded parts of the program.

A little bit of knowledge is... well a little bit of knowledge.

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