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Kudos0

My website was blacklisted. I need support!

My site was incorrectly blacklisted by Norton Safe Web.

http :// www . zettaomnis . net . br

Can anyone help me? It's just my site about Delphi programming, there are no phishing or malware, just take a look

Respostas

Kudos0

Re: My website was blacklisted. I need support!

Please review > Safe Web Help for Site Owners
https://safeweb.norton.com/help/site_owners

We'll try to raise attention to your concern.

Kudos0

Re: My website was blacklisted. I need support!

Hi!

I've done this. I'm in the second phase of the request. I requested a review that returned the same result and now I made a appeal because I would not want to wait two weeks for the problem to be resolved. People believe that my site has malicious content because it appeared ERRONEELY in the Norton blacklist ...

Kudos0

Re: My website was blacklisted. I need support!

We'll try to raise attention to your concern. @floplot

btw ~ not just Norton

Kudos0

Re: My website was blacklisted. I need support!

Hello CarlosFeitozaFilho

First of all, your website should start with https://.  I tried to look up your site in Google, but it is blocked there also. I'm not sure if it was my Chrome or Google itself which blocked it. I tried to get to see the Safe Web report, but that said to enter a valid address. I wanted to see what the Safe Web report said. Please check out your site at www.virustotal.com .

Please verify your site address. Once I have that information, then I can submit to Safe Web for a re-evaluation..

Have a Good Night and

Thanks.

Edit: I just checked link in Virustotal.com. It is showing 5 security programs are finding your site either malicious or phishing. It does appear it is not just Norton as bjm_ has posted.

Thanks bjm for the link.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My website was blacklisted. I need support!

Kudos0

Re: My website was blacklisted. I need support!

Hello bjm

It might not be secure because it is using http instead of https. I didn't try the website itself because i didn't want Core to complain about it. Thanks for the info.

Thanks.

floplot

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My website was blacklisted. I need support!

“Secure” does not mean “Safe”

Kudos0

Re: My website was blacklisted. I need support!

Well, I went to look now and noticed that there is no longer the wrong information on Norton Safe Web. Thanks for the help. The site is still being erroneously listed on other services, but the notification has been removed from Google and the site opens without major issues in Opera (Chrome)

Kudos0

Re: My website was blacklisted. I need support!

Kudos0

Re: My website was blacklisted. I need support!

Hello

www.virustotal.com is showing 4 security programs now still finding it malicious.

Have a Good Night and

Thanks.

Success always occurs in private and failure in full view. Windows 7 Pro 64 bit Norton Core Security Plus 22.17.2.47 Core Firmware 282 I E 11 Chrome latest version.
Kudos0

Re: My website was blacklisted. I need support!

Kudos0

Re: My website was blacklisted. I need support!

It's funny that a site with nothing more than text, can be marked as malicious. The really nasty thing is that get out of these blacklists is difficult (except the Norton, here was fast). The majority of services seems to hide the link to do the removal.
If you know the direct links to contact the services, I would appreciate

Kudos0

Re: My website was blacklisted. I need support!

Kudos0

Re: My website was blacklisted. I need support!

Very funny to a site for the purpose of reporting other sites use a pirated version of Windows ... ;)

Kudos0

Re: My website was blacklisted. I need support!

Kudos0

Re: My website was blacklisted. I need support!

CarlosFeitozaFilho:

Very funny to a site for the purpose of reporting other sites use a pirated version of Windows ... ;)

Don't trust, don't like, don't use. 

Kudos0

Re: My website was blacklisted. I need support!

Well, I do not think there's any solution for me other than removing my entire Internet site. If I go to find out how to contact all these services that are REPORTING ERRORLY, my site as malicious I will not do anything in my life anymore. I tried two services here just to test and I did not find any information as to how to stop being reported as malicious.

Kudos0

Re: My website was blacklisted. I need support!

Kudos0

Re: My website was blacklisted. I need support!

CarlosFeitozaFilho:

Well, I do not think there's any solution for me other than removing my entire Internet site. If I go to find out how to contact all these services that are REPORTING ERRORLY, my site as malicious I will not do anything in my life anymore. I tried two services here just to test and I did not find any information as to how to stop being reported as malicious.

VirusTotal simply aggregates the output of different antivirus vendors and URL scanners, it does not produce any verdicts of its own. As such, if you are experiencing a false positive issue, you should notify the problem to the company producing the erroneous detection, they are the only ones that can fix the issue. Please note that even if we were able to remove the flag, the users of such product would still be blocked from accessing your site. 

https://www.virustotal.com/en/faq/ 

Kudos0

Re: My website was blacklisted. I need support!

Exactly what I said: to contact every service to correct the problem. Until now, only Norton was easy and now it is ok. I just ended my chat with a Fortinet representant, and that was easy also. Kaspersky under way, but... This is VERY INCONVENIENT

Kudos0

Re: My website was blacklisted. I need support!

I hear ya'.  

I guess.... for example https://sucuri.net/ is $$$
IDK

Kudos0

Re: My website was blacklisted. I need support!

bjm_:

https://www.brightcloud.com/tools/url-ip-lookup.php

Hello again -
We have reviewed http://zettaomnis.net.br/ and determined that it does not need to be changed at this time based on BrightCloud’s classification criteria.

It is currently classified as Phishing and Other Frauds in the BrightCloud Service and available in Database version 5.833.

You can read our Database Change FAQs for more information on the most common reasons why your suggestion may not have been implemented.
- Webroot BrightCloud Threat Intelligence Support

Kudos0

Re: My website was blacklisted. I need support!

bjm_:

I hear ya'.  

I guess.... for example https://sucuri.net/ is $$$
IDK

Yes, they charge to do the removal ...

Accepted Solution
Kudos0 Stats

Re: My website was blacklisted. I need support!

The site was removed from all the major blacklists. The solution is to contact every service and ask for removal. This is a tedious work, but it works :)

Thank you all for the help!

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