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Back up puzzles

I had my Norton 360 back up set to back up into a external hard drive, but it appears that it only did that 25% of the time.

The rest of the time it created a pathway and put int files via E:/ C and into the computer that I was backing up.  How do I

find all of these files to restore them.  And if I use the Norton back up icon in the computer section to restore the files, where

are they restored to?  They don't seem to be going into my current documents nor pictures.  Aargh!   I have a huge quantity

of historical newspaper articles and family photos that I don't want to lose. Help me please!   Theresa