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Identity Safe data export issue
I use the online Identity Vault, no problems.
My wife uses the old-style local Identity Vault with no password to open the vault (yes I know it's bad, but at least she has log-in security). I attempted to export her data so I could install it on a new machine, but the export feature requires a password to function. Since the password was never installed (to the best of my recollection), there's no password to enter in the field and the export can't complete.
Is there a way to deal with this, or is it likely that a password was used to set it up, we forgot it, and there is simply no way to succeed? No data has been lost, and is backed up in an encrypted file, so it's really just a matter of convenience.