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Identity Safe not working in Firefox browser

Good Evening

I have just started using Firefox as a browser. I have added Norton and have Norton Safe Search, Norton Safe Web and Norton Identity Safe icons on my toolbar.

On other browsers such as Google Chrome and Internet Explorer when I go onto web pages that require a log in, Norton Identity Safe populates the log in fields automatically.

In Firefox this is not happening. Am I doing something wrong? The log in fields are left blank and the Norton icon is greyed out and does nothing when you click on it. I am having to type in my login and password details which defeats the object of having identity safe.

Should I be taking this up with Firefox?