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Installation of browser extension

Installing browser extensions for Google Chrome is failing
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Re: Installation of browser extension

If you check in Chrome Settings for the Extensions, you will see the ID Safe extension is installed. If it is not enabled, you can enable it from there.

Is this what you are seeing?


If so, what you are seeing is a throw back from when all browsers used the Norton Toolbar and the ID Safe feature was installed and updated via your main Norton product. With the individual browsers using stand alone extensions, this report is just no longer getting updated. 

Things happen. Export/Backup your Norton Password Manager data.
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Re: Installation of browser extension

Thanks a lot for your immediate response to my problem. What you describe is just what I am seeing. I did get no error message when installing the extension except for the image you are showing. If I understand you correctly, the content of the image  under Browser Extensions (which so far was misleading me) is a historical relict and needs to be neglected

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Re: Installation of browser extension

If I understand you correctly, the content of the image  under Browser Extensions (which so far was misleading me) is a historical relict and needs to be neglected

Correct. At least for the Chrome browser. I have not seen any other posts about the Firefox and IE extensions, but I would also suggest that the information shown is not connected to the new browser extensions.

Things happen. Export/Backup your Norton Password Manager data.

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