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好评0

Online backup purge won't stop

Hi

I started a purge about 3 days ago and it is still running. Please can you kill it.

Many thanks

Russel

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好评0

Re: Online backup purge won't stop

Hi

I started a purge about 3 days ago and it is still running. Please can you kill it.

Many thanks

Russel

好评0

Re: Online backup purge won't stop

Hello

Please send your request to me via private message along with your account details. Also make absolutely certain the purge is actually stuck and not processing a large job.

好评0

Re: Online backup purge won't stop

Hi Wesley, sorry for asking but is this reply private? I don't see any option to send specifically to you and not to the group. The purge is still running after more than a week, and it's only a single folder. 

好评0

Re: Online backup purge won't stop

Hi Russel,

Read this help item on  how to send a private message.

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